At the rio123, your personal data is handled with respect and responsibility. This Policy explains exactly what we collect, why we collect it, who we share it with, and how you can exercise your rights — all in compliance with the LGPD.
This Privacy Policy describes how the rio123 collects, uses, stores, and protects the personal data of its users in accordance with the Lei Geral de Proteção de Dados Pessoais (LGPD — Law No. 13,709/2018). By creating an account or using any service provided by the rio123, you confirm that you have read and understood the privacy practices described below. If you have any questions, support is available 24 hours a day via live chat or at suporte@rio123.best.
The controller of the personal data processed under this Policy is the rio123, a Sports Betting and online casino platform accessible at rio123.best. For the purposes of the LGPD, the rio123 is the agent responsible for decisions regarding the processing of personal data of users registered on the platform.
The rio123 operates exclusively for users residing or present in Brazil, offering services that include football betting (Brasileirão Série A, Copa do Brasil, Libertadores), live casino, slots, roulette, jackpot, and crash games, with all financial transactions conducted exclusively in BRL through methods such as Pix, credit card, debit card, PicPay, and Mercado Pago.
Privacy channel: For any request related to personal data, contact us at suporte@rio123.best with the subject line "Privacy – LGPD". Responses are provided within up to 15 business days, as required by law.
The rio123 only collects the data strictly necessary to provide its services securely and in compliance with legal obligations. The categories of data collected are:
Credit and debit card data is never stored directly on the servers of the rio123 — they are tokenized and processed by PCI DSS (Payment Card Industry Data Security Standard) certified partners. The rio123 receives only a reference token, with no access to the full card number.
The rio123 uses collected data exclusively for the following purposes:
The rio123 does not use your data for sale to third parties, for behavioral advertising outside the platform, or for any purpose not listed above. If a new purpose arises, this Policy will be updated and you will be notified before any new use begins.
Each data processing operation at rio123 is grounded in one of the legal bases set out in Article 7 of the LGPD:
Transparency: Whenever you are asked to provide data on rio123, the purpose and legal basis for processing are clearly disclosed. No surprises, no undisclosed uses.
The rio123 does not sell personal data. Sharing with third parties occurs only in the situations below, all of which are necessary for the operation of our services:
All third parties that process personal data on behalf of the rio123 are contractually required to process that information only for the specified purpose, applying security measures equivalent to those adopted by the platform itself, and to report any security incident immediately.
The rio123 uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and analyze service performance. The types of cookies used are:
The rio123 does not use third-party behavioral advertising cookies. You can manage non-essential cookie preferences through the consent banner displayed on your first visit or through your browser settings. Disabling essential cookies may prevent you from using the platform.
Data collected by cookies is anonymized before any aggregated behavioral analysis. No individual browsing data is shared with third parties for advertising purposes.
The rio123 retains your personal data only for as long as necessary for the purposes that prompted its collection, in compliance with mandatory legal retention periods. The retention criteria are:
After the mandatory retention period, data is securely and irreversibly deleted from the systems of rio123. To request early deletion of your data (where permitted by law), contact us at suporte@rio123.best with the subject line "Data Deletion – LGPD".
The rio123 applies robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:
In the event of an incident: If the rio123 identify a security incident affecting personal data, the National Data Protection Authority (ANPD) and the impacted users will be notified within the legal timeframes set out in the LGPD, with clear information about what occurred, which data was affected, and what measures were taken.
The LGPD grants you, as a data subject, a set of rights that the rio123 is committed to respecting and facilitating. You may exercise any of the rights below at any time:
Request a copy of all personal data rio123 holds about you, in a readable format.
Request the correction of incomplete, inaccurate, or outdated information in your profile.
Request the deletion of your personal data, except where retention is required by law.
Receive your data in a structured format for transfer to another service, where technically feasible.
Withdraw consent for processing based on that legal ground (such as marketing communications) at any time.
Find out which third parties your data has been shared with and for what specific purposes.
To exercise any of these rights, contact us at suporte@rio123.best with the subject line "LGPD Rights – [describe your request]". The rio123 has up to 15 business days to respond, as required by the LGPD. In cases of denial, a written explanation will be provided. You may also file complaints directly with the Autoridade Nacional de Proteção de Dados (ANPD).
Some technical partners of the rio123 — such as cloud infrastructure providers and casino game developers — may be based outside Brazil. When personal data is transferred to other countries, the rio123 ensures this transfer occurs only under the following conditions set out in the LGPD (art. 33):
In any case of international data transfer, the data transferred is limited to the minimum necessary (for example, anonymized session IDs for game providers) and never includes sensitive data such as CPF, full banking details, or identity documents.
The services of rio123 are strictly prohibited for users under 18. The platform does not intentionally collect personal data from children or minors. The registration process requires age confirmation, and identity verification — mandatory before the first withdrawal — confirms age through an official document.
If the rio123 identifies that data from a minor was inadvertently collected, the account will be immediately closed, the data will be deleted, and any balance in the account will be handled in accordance with the Terms and Conditions and applicable law.
If you believe a minor under 18 has created an account on the rio123, contact us immediately at suporte@rio123.best so the appropriate measures can be taken without delay.
The rio123 may update this Privacy Policy periodically to reflect changes in services, legislation, or data processing practices. The procedure for communicating changes is as follows:
We recommend reviewing this page periodically. The current version is always available at rio123.best/privacy-policy.
The rio123 has appointed a Data Protection Officer (DPO), as provided under art. 41 of the LGPD, responsible for overseeing compliance with this Policy and serving as a communication channel between data subjects and the ANPD.
To contact the DPO or the privacy channel of the rio123:
Complaints to the ANPD: If you believe your rights as a data subject have not been respected by the rio123, you have the right to file a complaint directly with the National Data Protection Authority (ANPD) at gov.br/anpd. The rio123 fully cooperates with ANPD investigations.
Six concrete commitments that make a real difference in the day-to-day experience of platform users
All communication between you and rio123 — Pix deposits, bets, account access — travels with 256-bit SSL encryption. This is the same security standard used by Nubank, Itaú, and Bradesco. Your data never travels in plain text.
Rio123 never stores your full credit or debit card number. Financial data is tokenized by PCI DSS-certified processors — rio123 only sees a reference code and has no access to your actual card details.
Access, correction, portability, deletion, consent withdrawal — all rights provided under the LGPD can be exercised simply, by email or chat, with no red tape. The maximum response time is 15 business days, guaranteed.
Rio123 does not sell, rent, or trade personal data with advertisers, data brokers, or any third party for commercial purposes. Technical partners who receive data use it exclusively to operate the platform's services.
If any security incident affects your data, rio123 notifies impacted users and the ANPD within the timeframes required by the LGPD — with clear information about what happened and what steps were taken to address it.
Rio123 has a designated Data Protection Officer (DPO) responsible for ensuring internal LGPD compliance and handling your requests. The platform fully cooperates with ANPD investigations.
At rio123, your privacy isn't fine print — it's a real commitment. Sign up and claim up to R$ 500.00 in welcome bonuses.
The most common questions from players about how their data is handled on the platform
This Privacy Policy was drafted in compliance with the Lei Geral de Proteção de Dados (LGPD — Law No. 13,709/2018) and other applicable regulations in Brazil. To exercise your rights as a data subject or for any privacy-related questions, contact us at suporte@rio123.best. For information about the platform's terms of use, please refer to our Terms and Conditions. For self-control tools and responsible gambling, visit our Responsible Gambling. The platform is prohibited for users under 18 years of age.
Your data protected by the LGPD, end-to-end encryption, and no data selling. Sign up with confidence, deposit via Pix, and claim up to R$ 500.00 in welcome bonus.